Shipping policy

Orders are subject to a minimum of £6.50 delivery charge to Mainland UK.  You can also choose no shipping required option, orders need to be collected from:

Michelle Brookes Training Academy 

Unit 3, 16 High Street,

Hatfield, Doncaster 

DN7 6RY

 

DELIVERY INFORMATION

We will endeavour to despatch goods to you by the estimated delivery date, however we will not accept liability to deliver within the stated time or day where circumstances are caused beyond our control, such as delays by delivery Companies  or manufacturer’s lead times.

Deliverys are made Monday - Friday unless Saturday delivery has been selected at time of purchase. 

When delivery of Goods has been made, you will need to sign a “Proof of Delivery” document to confirm receipt of your goods. The customer is responsible to check the number of packages delivered corresponds with the number stated on the delivery note. If any discrepancy occurs or, evident damage to the packaging, you must note this on the “Proof of Delivery” or refuse delivery of goods. It is the responsibility of the customer to check and count all parcels/goods before signing any accompanying delivery note. Errors cannot be corrected afterwards.

 

MISSING OR DAMAGED GOODS

Claims for missing or damaged goods will not be accepted unless we are advised within 48 hours of receipt of goods. BrillBird UK will not consider any claims made outside of the stated notification period.